Appointments - Jesse Brown VA Medical Center
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Jesse Brown VA Medical Center



Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.


VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

Jesse Brown VAMC will assist you in getting an appointment without a long delay. As a patient you play a crucial role in reducing wait times for appointments. Here's how you can help:

  • Write down any medical questions you have prior to your appointment
  • Be on time for appointments
  • If you cannot keep a scheduled appointment, please call and cancel prior to the appointment time
  • Do not arrive sooner than one hour before your scheduled appointment time, unless you have been specifically requested to do so.

If you have received a letter stating that you need to make an appointment, please call the Medical Center at 1-800-591-4815 and press 1 or call Medical Center's call center at 1-888-569-5282 .

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at 1-800-591-4815 and press 1.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow Veterans for the original appointment date and time. Call 1-800-591-4815 and press 1(or 1-888-569-5282).

Who to Call

To make an appointment with a particular clinic or service, call the listed phone number provided below —

Clinic/Service Contact Information
ClinicPhone Number
Primary Medicine
Blue Clinic (888) 569-5282
Gold Clinic (888) 569-5282
Green Clinic (OIF-OEF) (888) 569-5282
Red Clinic (888) 569-5282
Specialty Clinics
Ambulatory Surgery (888) 569-5282
Cardiology (312) 569-7288
Dental (312) 569-6669
Eye (312) 569-7502
Dermatology/Derm Lite (888) 569-5282
Diabetic Pharmacy (888) 569-5282
Kinesiotherapy (312) 569-6388
Mental Health Clinic (888) 569-5282
MOVE-Weight Loss (888) 569-5282
Occupational Therapy (312) 569-6391
Orthopedics (312) 569-7280
Orthopedics (Purple) (312) 569-7862
Psychiatry/Behavior Health (888) 569-5282
Physical Thearpy (312) 569-6113
Prosthetics (312) 569-6137
Recreation Therapy (312) 569-6114
Women's Health (312) 569-6168
Inpatient (312) 569-6885
Outpatient (312) 569-7110
Medical Administration
Admissions Clerk (312) 569-6177
Patient Travel (312) 569-6103
Release of Information (312) 569-7401

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.


Jesse Brown VA Medical Center COVID Vaccine Call Center

Jesse Brown VA Medical Center Call Center

Jesse Brown VA Medical Center
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