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Jesse Brown VA Medical Center



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

At Jesse Brown VAMC, will assist you in getting an appointment without a long delay. As a patient you play a crucial role in reducing wait times for appointments. Here's how you can help:

  • Write down any medical questions you have prior to your appointment
  • Be on time for appointments
  • If you cannot keep a scheduled appointment, please call and cancel prior to the appointment time
  • Do not arrive sooner than one hour before your scheduled appointment time, unless you have been specifically requested to do so.

If you have received a letter stating that you need to make an appointment, please call the Medical Center at 1-800-591-4815 and press 1 or call Medical Center's call center at 1-888-569-5282 .

Changing Your Appointment

For a listing of your current appointments, please call the Medical Center at 1-800-591-4815 and press 1.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 1-800-591-4815 and press 1(or 1-888-569-5282).

Who to Call

To make an appointment with a particular clinic or service, call the listed phone number provided below —

Clinic/Service Contact Information
ClinicPhone Number
Primary Medicine
Blue Clinic (888) 569-5282
Gold Clinic (888) 569-5282
Green Clinic (OIF-OEF) (888) 569-5282
Red Clinic (888) 569-5282
Specialty Clinics
Ambulatory Surgery (888) 569-5282
Cardiology (312) 569-7288
Dental (312) 569-6669
Eye (312) 569-7502
Dermatology/Derm Lite (888) 569-5282
Diabetic Pharmacy (888) 569-5282
Kinesiotherapy (312) 569-6388
Mental Health Clinic (888) 569-5282
MOVE-Weight Loss (888) 569-5282
Occupational Therapy (312) 569-6391
Orthopedics (312) 569-7280
Orthopedics (Purple) (312) 569-7862
Psychiatry/Behavior Health (888) 569-5282
Physical Thearpy (312) 569-6113
Prosthetics (312) 569-6137
Recreation Therapy (312) 569-6114
Women's Health (312) 569-6168
Inpatient (312) 569-6885
Outpatient (312) 569-7110
Medical Administration
Admissions Clerk (312) 569-6177
Patient Travel (312) 569-6103
Release of Information (312) 569-7401


Jesse Brown VA Medical Center Call Center

Jesse Brown VA Medical Center
Press 1