Visiting Hours - Jesse Brown VA Medical Center
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Jesse Brown VA Medical Center


Visiting Hours

The medical center recognizes that visits by family members, close friends, and clergy are important parts of the healing process. Therefore, we encourage and facilitate visitation in a manner that promotes healing, balances the needs of all patients and visitors, and creates a safe and secure environment.

Patients may receive visitors subject to the discretion of the treating physician or charge nurse. We ask that visitors follow these guidelines:

  • Patient visitors must register at the information desk where they will be presented with a visitors pass
  • Vendors and other persons visiting the facilities for business purposes must register with the Police Service, located in Room 1555 where they will be presented with an identification card.
  • All children under the age of 13 must be accompanied by an adult at all times. If unaccompanied, Code Adam policy will apply.
  • Seriously ill patients not in Intensive Care Units may be visited by their immediate family members at any time.
  • Visitors may provide no food or beverages to patients on the ward, except by the written and signed consent of the patient's physician.

Visitation is allowed during these hours:

  • Facility Business Hours: 8:00a.m. - 4:30p.m. Monday - Friday
  • Medical, Surgical, Neurology and Rehabilitative Medicine Wards: 11:00 a.m. - 8:00 p.m., daily. Exceptions will be made when it is in the best interest to expand hours or unit hours. Special arrangements for visiting seriously ill patients can be made with the primary nurse.
  • Intensive Care Units: 11:00 a.m. - 8:00 p.m. daily
    Visitors are limited to immediate family/significant others. No more than two persons may visit at a time. The patient may designate (if able) which family members may visit and represent the family. Special arrangements for visiting seriously ill patients can be made with the primary nurse.
  • Acute Care Inpatient Psychiatry Units (7E, 7W):
    • 6:30 p.m. - 8:30 p.m Monday through Friday
    • 1:30 p.m. - 3:30 p.m. and 6:30 p.m. - 8:30 p.m. Saturday, Sunday, and Holidays
    You may have an hour for your visit. Patients may have as many as two visitors at a time, but no more than two. Visitors must be at least 15 years old.
  • Psychosocial Residential Rehabilitation Treatment Program (9S):
    • 4:00 p.m. - 7 p.m. Monday and Wednesday
    • 4:30 p.m. - 5:30 p.m. Tuesday and Thursday
    • 4:30 p.m. - 7:00 p.m. Friday
    • 12:00 p.m. - 2:30 p.m. and 5:00 p.m. - 7:00 p.m. Saturday, Sunday and Holidays
  • Substance Abuse Abuse Rehabilitation Program (9N):
    • 4:30 p.m. - 8:00 p.m. Monday - Friday
    • 12:30 p.m. - 2:00 p.m. and 5:00 p.m. - 8:00 p.m. Saturday
    • 10:00 a.m. - 2:00 p.m. and 5:00 p.m. - 8:00 p.m. Sunday
    • 10:00 a.m. - 8:00 p.m. Holidays

    No visitors for residents on 9N are allowed above the 1st floor of the hospital. All visitors must go to the information desk or admitting area on the 1st floor, and a staff member will call the unit. Resident then can meet visitor in the lobby and visits must take place within the hospital boundaries. If resident is in a group, it takes priority over visiting.

If you are unable to visit a patient personally, you may call the patient or send a card or gift.

VA General Visitation Policy

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.