Jesse Brown VA Medical Center
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
At Jesse Brown VAMC, will assist you in getting an appointment without a long delay. As a patient you play a crucial role in reducing wait times for appointments. Here's how you can help:
Write down any medical questions you have prior to your appointment
Be on time for appointments
If you cannot keep a scheduled appointment, please call and cancel prior to the appointment time
Do not arrive sooner than one hour before your scheduled appointment time, unless you have been specifically requested to do so.
If you have received a letter stating that you need to make an appointment, please call the Medical Center at 1-800-591-4815 and press 1 or call Medical Center's call center at 1-888-569-5282 .
Changing Your Appointment
For a listing of your current appointments, please call the Medical Center at 1-800-591-4815 and press 1.
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 1-800-591-4815 and press 1(or 1-888-569-5282).
Who to Call
To make an appointment with a particular clinic or service, call the listed phone number provided below —
|Blue Clinic||(888) 569-5282|
|Gold Clinic||(888) 569-5282|
|Green Clinic (OIF-OEF)||(888) 569-5282|
|Red Clinic||(888) 569-5282|
|Ambulatory Surgery||(888) 569-5282|
|Dermatology/Derm Lite||(888) 569-5282|
|Diabetic Pharmacy||(888) 569-5282|
|Mental Health Clinic||(888) 569-5282|
|MOVE-Weight Loss||(888) 569-5282|
|Occupational Therapy||(312) 569-6391|
|Orthopedics (Purple)||(312) 569-7862|
|Psychiatry/Behavior Health||(888) 569-5282|
|Physical Thearpy||(312) 569-6113|
|Recreation Therapy||(312) 569-6114|
|Women's Health||(312) 569-6168|
|Admissions Clerk||(312) 569-6177|
|Patient Travel||(312) 569-6103|
|Release of Information||(312) 569-7401|